GenAIM is the layer your systems are missing, judgment, operated by AI, governed by your people. It picks up the work given to people to do, reads the same messy documents that a person would, and applies the methodology you’ve captured for it in playbooks. Your team approves; the work continues.
Your underwriting systems, claims platforms and document stores move the work, until it needs a judgment, is this a risk we write, what will this claim cost, how do you defend it. There, the file leaves the system and queues for a person to read everything. Days and weeks on the critical path, in underwriting and in claims. Most AI routes the routine work to agents and leaves the complex work with your experts. The complex work is where the time and the money are.
It reads your documents, applies your methodology, checks every finding, and routes assessments for human review and approval, across underwriting and claims. Your existing systems stay in place.
A claim file in, a source-traced assessment out, the chronology built, breaches and the causation path called out against accepted standards of care, similar closed claims surfaced from your own book. Days, not months, to the insurer’s own position, instead of waiting for a response from panel.
See how a claim runs →An application in, a source-traced recommendation out, scored against your risk appetite and underwriting guidelines, checked against its own exhibits, gaps chased as tracked actions. Hours, not days, to a recommendation your underwriter approves.
See how an application runs →The same engine on your claims line’s playbook.
Explore →The same engine on your line’s risk appetite and underwriting guidelines.
Explore →Evidence by design, every finding traced to its source. Human gates at every judgment, your team verifies flagged findings, reviews and approves. Your methodology, captured in playbooks, applied consistently on every file. In your tenancy, on your infrastructure or ours.
Across twenty-five years of building automation systems, I've seen the same barrier in every industry. Structured processes can be automated end to end. But the moment a process involves unstructured documents and expert judgment, automation stops.
Founded & exited ASX-listed company; sold to Huawei
Led the AI Innovation Lab; 2× TM Forum Awards
4 years, London; claims automation for a major UK motor insurer
Advisors. Two former KPMG Partners with 40 years of combined corporate finance experience.
"I've spent my career building systems that hit the judgment barrier.
GenAIM breaks through it."
Book a 20-minute demo on a true-to-life case, in claims or in underwriting.