GenAIM Agentic Judgment for Specialty Insurance
AI-Operated. Human-Governed.
Workflows
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GenAIM operates the judgment-heavy work in specialty insurance.
Your team governs every call.

GenAIM is the composable judgment layer that works with your existing systems. It picks up the work currently given to people. Reading the same messy documents that a person would, it applies knowledge you've captured for it in playbooks to produce source-traced assessments for you to approve. The same layer operates across underwriting and claims. Proven over two years on high-stakes document judgment.

Proven under expert scrutiny. Ready for specialty insurance.

GenAIM's judgment layer was proven over two years working with lawyers on live transactions, reading nuanced documents and making judgment calls that held up to their review. The same layer now operates specialty insurance work, configured to your methodology.

Where to start

One engine. Across underwriting and claims.

Start where the pain is sharpest, claims or underwriting. The layer is the same; the second workflow is a playbook, not a project.

How it fits

One judgment layer. Over the systems you already run.

It reads your documents, applies your methodology, checks every finding, and routes assessments for human review and approval, across underwriting and claims. Your existing systems stay in place.

Specialty Line Specialty Underwriting Risk recommendations Complex Claims Claim assessments + expert briefs The next line same engine, new playbook GenAIM Judgment Layer Source-traced · human-governed · auditable · deployment-flexible Reads documents every page Applies your methodology captured in a playbook Checks every finding cross-references findings Produces recommendations reviews and approves Approved report in your templates Documents in via file export or lightweight API connection YOUR EXISTING SYSTEMS STAY IN PLACE Underwriting systems submissions, applications, policy admin Claims systems claim files, records, correspondence Document stores applications, attachments, records, reports Same engine. Same governance. Different playbook. Nothing reaches a live file without human approval.

GenAIM operates underwriting and claims on one judgment layer. It connects the judgment made when risk enters the portfolio with the evidence that emerges when losses develop.
Claims intelligence improves underwriting.
Underwriting visibility improves reserving, reinsurance, and capital decisions.

GenAIM is the second wave of AI

From AI tools to AI that operates.

First Wave: AI Tools
  • Copilots everywhere. Faster drafting, search, summaries.
  • Individual productivity improved.
  • But processes didn't change. Bottlenecks stayed.
  • Documents still get read line by line. Risks still get flagged manually. Findings still get typed into spreadsheets.
Second Wave: AI Systems
  • AI systems that operate processes end to end, with people governing the decisions.
  • Documents come in. Findings structured. Actions tracked through to approval.
  • Your team reviews, edits, approves. The process runs. Your team governs.

GenAIM is the second wave of AI.

Composable by design

Adapt the system to the work.
Not the work to the system.

Every file is different. Every insurer has its own methodology, its own assessment criteria, its own sign-off process. Whether the work is a claim or a submission, GenAIM does not force it into a fixed pipeline. It adapts to the way your team already works.

Describe the workflow you need.
In your team's own words.

Each step is configured to your methodology, your risk appetite, your approval process, and your output format.

  • Agent Workflow Composer. Describe what you need in plain language, by voice or text, and GenAIM builds and runs it. Or compose by hand: drag agents in, configure, save.
  • Agent builder. Describe a new judgment step and GenAIM drafts it for your team to review and approve.
Agent Workflow Composer Compose agent pipelines
Medical Indemnity Medical Malpractice + New
Agent Library
Pipeline
Load Document
Classify Document
Save to Database
Analysis
Paralegal Q&A
Paralegal Playbook
Imaging Analysis
Generate Summary
Generate Issues
Risk Assessment
Chronology
Extraction
Find Clauses
Risk Score
Find Attachments
Read the records and the imaging, build the chronology, and surface breach and causation for review.
Medical Malpractice
Ready
Medical malpractice workflow: imaging, chronology, breach and causation
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1
Load Document
Pipeline
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2
Imaging Analysis
Analysis
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3
Chronology
Analysis
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4
Generate Issues
Analysis
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5
Save to Database
Pipeline
A new workflow is configuration, not construction.
Evidence by design

Checked against the source. Verified where it matters.

Every event GenAIM extracts is checked against its source document and scored for coverage. Your team reviews the exceptions, the partial matches and the gaps, not every page from scratch. Every finding traces back to the page it came from, and the causation chain shows how the events connect: who knew what, and when. The same discipline holds in underwriting: every score traces back to the application section it came from. GenAIM doesn't replace professional judgment. It replaces the manual execution that sits underneath it.

Model flexibility

GenAIM is model-agnostic: the best model for each task, frontier where the judgment needs it and open-weight where it is proven to match, so you are never locked to one vendor's token price. It deploys to meet your data-residency requirements.

Founder

Twenty-five years building automation.
Judgment was always the barrier.

Jonathan Birch

Across twenty-five years of building automation systems, I've seen the same barrier in every industry. Structured processes can be automated end to end. But the moment a process involves unstructured documents and expert judgment, automation stops.

Telco Automation

Founded & exited ASX-listed company; sold to Huawei

Huawei Global AI Lab

Led the AI Innovation Lab; 2× TM Forum Awards

Insurance CSO

4 years, London; claims automation for a major UK motor insurer

Advisors: Two former KPMG Partners with 40 years of combined corporate finance experience.

"I've spent my career building systems that hit the judgment barrier.
GenAIM breaks through it."

Request a Session

Bring a complex claim or underwriting submission from any specialty line. A 30-minute working session, and we'll show how GenAIM would operate it end to end.

or join the waitlist