GenAIM is the judgment layer over your existing claims systems, not a replacement for them. It reads the evidence, builds the chronology, applies your methodology, and surfaces the key issues that need human review and approval. Built for complex insurance claims. Proven over two years on high-stakes document judgment. Now applied to medical malpractice.
GenAIM's judgment layer was proven over two years on real, high-stakes document judgment under expert review. The same layer now runs complex claims, starting with medical malpractice.
Chronology, breach, and causation on the production-ready GenAIM platform. Illustrative example using synthetic data; no real patient information.
Judgment engine proven over two years on real, high-stakes document judgment under expert review. The same composable engine now operates insurance claims, configured to your methodology, not rebuilt.
Read the proving-ground story →GenAIM is the second wave of AI.
Every claim is different. Every insurer has its own methodology, its own assessment criteria, its own sign-off process. GenAIM does not force your claims workflow into a fixed pipeline. It adapts to the way your team already works.
Each step is configured to your methodology, your risk appetite, your approval process, and your output format.
Every event GenAIM extracts is checked against its source document and scored for coverage. Your team reviews the exceptions, the partial matches and the gaps, not every page from scratch. Every finding traces back to the page it came from, and the causation chain shows how the events connect: who knew what, and when. GenAIM doesn't replace professional judgment. It replaces the manual execution that sits underneath it.
GenAIM is model-agnostic and deployment-agnostic. We deploy wherever your data policy requires: cloud, private cloud, or on-premises.
See where GenAIM fits across the complex tail: evidence-heavy, methodology-driven claims that core systems route to manual handling.
Explore Complex Claims →See the first claims workflow built on GenAIM: verified chronology, breach and causation issues, expert briefs, and the assessment-ready report.
Explore Medical Malpractice →Across twenty-five years of building automation systems, I've seen the same barrier in every industry. Structured processes can be automated end to end. But the moment a process involves unstructured documents and expert judgment, automation stops.
Founded & exited ASX-listed company; sold to Huawei
Led the AI Innovation Lab; 2× TM Forum Awards
4 years, London; claims automation for a major UK motor insurer
Advisors: Two former KPMG Partners with 40 years of combined corporate finance experience.
"I've spent my career building systems that hit the judgment barrier.
GenAIM breaks through it."
Bring a claim file from any complex claims line. A 30-minute working session, and we'll show how GenAIM would run it end to end.